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Troubleshooting Overview

General Help General Tools System Tools Software Troubleshooting Hardware Troubleshooting Hardware Tools Backup Software Backup Hardware Useful Tips Registry Hack Computer Magazines

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General Help

TechEncyclopedia - Define a computer term. 

Windows XP FAQ

It gives you basic ideas what Windows XP can do.

Windows 2000 FAQ

It gives you basic ideas what Windows 2000 can do.

Upgrade Windows XP Advice, Known Issues, and Answers

Read this Microsoft article before upgrade your Windows to XP.

Multibooting with Windows 2000 and Windows XP

Windows NT/2000/XP Desktop Environment FAQ

John Savill's FAQ for Windows provides you lot of tips to the NT/2000/XP desktop environment.

Windows XP Professional How-to Articles

It walks you through the fundamentals of the Windows XP Professional operating system.

Windows XP Professional How-to Articles for IT Pros

Windows XP Technet How-to Resources for IT Pros

Windows 2000 Step-by-Step Guides

It walks you through the fundamentals of the Windows 2000 operating system, Infrastructure, Active Directory, Clustering, Communications & Networking, File & Print Services, Management Services and Security Services

Paul Thurrott's SuperSite for Windows Windows FAQs

An excellent super site for existing or upcoming Windows products including Longhorn. (review & preview).

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Useful Tips

How to Exit Windows 98-Me Automatically Using a Batch File

Check this "10 Things to Do With Old PCs" before tossing  your old PCs.

To avoid getting virus from email, you could use mail checker software to check email and preview in text format before it hits you email client.

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Index

Registry Hack

 

Windows XP and Windows 2000 Start menus to display items in alphabetical order

Move to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder
Delete the MenuOrder key

Grouping of similar taskbar buttons in Windows XP

Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced.
Double-click TaskbarGlomming (or create this DWORD value if it doesn't already exist).
Set this value to 1 to enable or 0 to disable.

Remove the Favorites branch of the Start menu

Move to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
From the Edit menu select New - DWORD value
Enter a name of NoFavoritesMenu and press Enter
Double click the new value and set to 1.

Add a Copy to Folder option to the Windows Explorer's context menu

Move to HKEY_CLASSES_ROOT\AllFilesystemObjects\shellex\ContextMenuHandlers
From the Edit menu select New - Key
Enter a name of 'Copy To' (don't type the quotes) and press Enter
Move to the 'Copy To' :-) key and double click on the (Default) value
Set to {C2FBB630-2971-11D1-A18C-00C04FD75D13}.

Remove an item from the Windows Explorer's New context menu

Move to HKEY_CLASSES_ROOT\.<extension>, e.g.HKEY_CLASSES_ROOT\.obd
Delete or rename the ShellNew key. It may not always be at the root of the key, for example to disable .obd I had to goto HKEY_CLASSES_ROOT\.obd\Office.Binder.9\ShellNew.

Remove a program from the Open With when right clicking

Search for the name of the exe you want to remove from the "Open With" menu
If a match is found, and its root is HKEY_CLASSES_ROOT/xxx_auto_file then delete the tree HKEY_CLASSES_ROOT/xxx_auto_file

Add an item to the Windows Explorer's Right Click menu

Expand the HKEY_CLASSES_ROOT by clicking the plus sign
Scroll down and expand the Unknown subkey
Click on the Shell key and right click on it.
Select New from the pop-up menu and choose Key.
Enter the name you want to be displayed, e.g. the name of the application. Click Enter
Right click on the new subkey and click New. Again select Key and enter the name "Command" and click Enter
Click on the newly created Command and double click on "(Default)"
Enter the path and name of the executable with %1, i.e. c:\program files\savedit\savedit.exe %1

Clear the Run history

Move to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\RunMRU
Select the entry you wish to remove,
Press the Del key (or select Edit - Delete) and click Yes to the confirmation
Double click the MRUList value and remove the letter you just deleted.

Clear the auto start program

Move to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Select the entry you wish to remove,
Press the Del key (or select Edit - Delete) and click Yes to the confirmation

Get rid of the arrow over the shortcuts

Move to HKEY_CLASSES_ROOT\lnkfile
Select IsShortcut and select Delete from the Edit menu

 

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Index

Computer Magazines

Windows & .NET Magazine Website

Free Windows & .NET Magazine - No. 1 Windows NT/2000/XP/2003 Magazine.

PC World Magazine Website

PC World is the best source of information on how to select, buy, and use computer products and services for home and business. It's packed with award-winning articles, monthly Top 100 PC and product rankings, evaluations and ratings from the PC World Test Center, tips, how-tos, consumer advice, step-by-step guides, and more. (Amazon)

PC Magazine Website

This magazine is designed for buyers of PC software, peripherals and accessories. It is written to provide the information needed to identify brands of PC related products and help make those products more useful in business. Its features include extensive product reviews based on tests, productivity enhancement departments and opinion/analysis columns. (Amazon)

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General Tools

Windows Downloads

Let you select all the downloads for Microsoft products.

Windows Update Catalog

It provides a comprehensive catalog of Windows operating systems updates and device driver that can be distributed over a corporate network. For general user, please use Windows Update.

Old Version

Not everyone want the newest software. Even the most up-to-dated software may not better than it's previous version.

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Software Troubleshooting

Startup problem

It could be caused by software installation or hardware upgraded. You should prevent this from not installing bundle of software/hardware at a time. Make clear of compatible list before you install. Always remember you press the Reset button on your PC, you are damaging file system on your hard drive, it may destroy all your files. It is only the very last method to reboot.

Resources for Troubleshooting Startup Problems in Windows XP

Troubleshoot Startup Problems in Windows 2000

Windows 2000 Registry Repair Utility repair registry corruption that prevent from booting up *NEW*

How to Recover from a Corrupted Registry That Prevents Windows XP from Starting(Must Read)
Damaged registry is one of the key reason causing Windows could not boot up.

Windows XP Does Not Start on a Computer That Is Configured for Dual Booting
If you install an older Windows after newer Windows, you will make newer Windows unbootable.

Creating a Boot Disk for an NTFS or FAT Partition

Windows XP Shutdown Troubleshooter

INFO Run, RunOnce, RunServices, RunServicesOnce and Startup

DLL Problems

Microsoft DLL Help Database

DLL Help exists to assist developers, system administrators, and other IT professionals who face file version conflicts with Microsoft software. Use DLL Help to identify which software installed a specific version of a DLL.

Missing DLL Files

WebAttack shows you the DLL files you could be missing when install a software and a list of common DLL files.

DLL-Files.com

Here you will find the most common files that may be missing or corrupted on your computer.

DLL-Download.com

A more complete list of dll, drv, ocx files and explanations.

Windows 98 System Updates

Similar with DLL Help Database above but it is for Windows 98 only.

Windows Protection Error

How to Troubleshoot Windows Protection Error Messages

Windows Protection Error Articles (Windows Me)

Windows Protection Error Articles (Windows 98)

General Protection Faults

Causes of General Protection Faults and Troubleshooting Tips

Windows Me General Protection Fault Articles

Windows 98 General Protection Fault Articles

Microsoft Online Crash Analysis (Windows XP)

When you upload your error report, you can check the status of the analysis' result.

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Index

Vendor Support Website

Adaptec Support Website

Adobe Support Website

Computer Associates Support

Corel Support Website

IBM Software Support

Marcomedia Support Website

Microsoft Support

Netscape Help

Symantec Support Website

 

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Hardware Troubleshooting

Windows Hardware Compatibility List (For Windows 2000)

Windows XP drivers

Well-organized Windows driver by type and company.

Driverzone.com

Find device drivers by type with search & message board feature.

WinShareware.com- Hardware Drivers

Provide you the company, phone and email support of the manufacturers.

My Drivers

My Drivers enables easy and fast detection, backup and restore of all hardware device drivers currently on your system. Also, you can even find the latest drivers for your hardware and install them onto your computer. With just one or two mouse button clicks, you will have all your hardware devices extracted and backed-up to any folder you want. When you reinstall or upgrade your system, you can restore all drivers by clicking a button. Once after a reboot, all the drivers will be re-installed.  Screenshot

Explanation of Error Codes Generated by Device Manager

If you failed to install any devices, check the error code generated by Device Manager.

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System Tools

Microsoft PowerToys for Windows XP

Free Windows 2000 Resource Kit software tools 

Data Access Downloads

Downloads for Microsoft data access technologies, including ADO.NET, Microsoft Data Access Components (MDAC) and the Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)

PC Power Scan

PC Power Scan offers a FREE computer health check tool available for unlimited use and a paid premium error fixing service. It checks hidden files potential long-term damage to your PC from corrupt and redundant files, exposes harmful files lurking on your PC, instantly fixes these "time bomb" files and keeps your PC error free.

- As seen on EarthLink, Yahoo, Google, Lycos, Canada.com .....

System Mechanic

Keep your PC running faster, cleaner, and error-free, and now even speed-up your internet connection with System Mechanic's full suite of 15 powerful tools! This set of easy to use, but non-intrusive tools will allow you to find and fix problems with your system, ensure reliability and speed, as well as properly maintain your PC so that problems don't occur. The tools included are as follows:

- Speed up your Internet and network connection by up to 300%
- Clean and optimize your system registry
- NEW! Tweak and customize almost 100 undocumented settings in Windows
- NEW! Consolidate critical system maintenance into one easy step with new Maintenance Wizard
- Hunt down and remove junk and obsolete files and drivers
- Maintain privacy and security by eliminating tracks left behind while using your computer or surfing the web. Properly and securely remove such items as browser cache, cookies, and other history files.
- Find, fix, or remove broken Windows shortcuts
- Find and remove invalid uninstaller information
- Find and remove duplicate files and drivers
- Securely delete files and folders
- Manage the programs that start when Windows does
- Track and report on changes made to your system when installing programs
- Schedule system maintenance to take place unattended
- Log statistical information and quantify benefits of all above tools
- NEW! Automatically keep System Mechanic up-to-date with its self-healing WebUpdate feature

- CNet Editor's Choice Award
- ZDNet Editor's Pick
- WebAttack Editor's Choice Award
- WUGNET Shareware of the Hall

Fix-It Utilities

PCs need maintenance and repair. Running PC utilities on your computer is the equivalent of taking your car in for a tune-up. Fix-It Utilities 5 optimizes system performance, finds and prevents problems before they occur, and provides easy, schedulable maintenance to keep your PC in top shape. With Fix-It Utilities, it's a smooth ride down the information super highway.

- "Fix-It Utilities™ blows away the competition." -  PC Magazine Online
- "All I can say is that I've never been so impressed with a product…absolutely never." - WUGNET
- "[VCOM] has done things that make its tools easier to use and faster than those of Norton...". -- MSN Computing Central
- "...Fix-It's low-impact approach to system maintenance pays off in spades...a maintenance package that won't slow you down." -- PC Computing.
- "If you were to choose only one product, I recommend Fix-It. You get more functionality for less money...[Fix-It is] the better value." -- MSN Computing Central.

Super Utilities

Super Utilities is a collection of tools to fix, speed up, maintain and protect your PC! Super Utilities is integrated suite of programs can get your system running at peak performance levels in few minutes.
Feature highlights:

+ Link: Support

System LifeGuard

System LifeGuard is designed to protect your data and ensure your computer or LAN - runs like the day it was new. Every time you use the internet or run programs on your computer - unwanted files and procedures are stored on your hard-disc. Regular computer use accumulates old material that begins to slow down the operation of your hardware and software. So just like your car needs a regular service to keep it running smoothly - your computer needs System LifeGuard to wash away technical clutter - maintain peak operating efficiency - and protect your vital data from loss. With its extensive help files and wizard driven interface - System LifeGuard - will speed up your computer with a few clicks of the mouse. Its many easy-to-use features will help you: find and delete junk and duplicate files; organize your data; clean your registry; fully uninstall unwanted programs; empty temporary folders; find and remove invalid links and protect your internet privacy. You will be able to split large files into manageable sections - and then reassemble them. By compressing vital data and backing it up onto a remote server, using the FTP Manager, you can protect your intellectual property from loss. System LifeGuard can be scheduled to completely organize the layout of your personal and business files. It can be set to regularly tune the performance of your computer and will create reports of all activity for your records.

- The Software Corner Review 9.75/10

Belarc Advisor

Free Personal PC Audit. One of the best tool to build a very detail profile software and hardware in your PC, including Microsoft Hotfixes, and displays the results in your Web browser.

HijackThis

HijackThis has been used in many PC Support Forum to examines key areas of the Registry and Hard Drive and lists their contents. It lists what applications are currently running and/or in the startup list.

+ Link: HiJackThis Log Tutorial

Remote Desktop Connection Software for Windows 9x, Me, NT & 2000

It is the client version of Remote Connection Software in XP for previous version of Windows to connect to Windows XP.

Karen's Power Tools

Karen, former author of Windows Magazine, writes a lot of free system utilities in her websites.

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Hardware Tools - Software

Hard Drive Mechanic

The Hard Drive Mechanic is a crash recovery utility for PCs that will not boot up,  with invalid drive specification error, virus damaged file system, invalid media error, and formatted hard drive. The Mechanic creates rescue disks that reverse any action performed without have to be installed. It is one of the easiest tools to recovery your hard drive by point and click and step by step instructions. The Mechanic works with Windows Versions: DOS,3.x, 95, 98, NT, Me, 2000, XP and 2000 NTFS.

- Accolades from PC World, Smart Computing, Entrepreneur.com

HDD Regenerator

HDD Regenerator is unique software program for regeneration of hard disk drives. The program eliminates physical damages (bad sectors) of hard disk drive surface. It does not hide bad sectors, it really restores them! Almost 60 % of all damaged by bad sectors hard drives have incorrectly magnetized disk surface. Our researches have been fruitful and we have found algorithm which is special sequence of high and low level signals....

+ Link: Download

NTFS Reader for DOS

NTFS Reader for DOS is a freeware utility provides read access to NTFS drives from the MS DOS environment. in Windows 3.1/95/98. It supports long filenames, non-English filenames, compressed and fragmented files, and supports partitions created in MS-DOS, Windows XP/2000/NT/ME/98/95. NTFS Reader for DOS allows you to preview the files on NTFS and copy them from NTFS to FAT volumes or network drives.

 

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Backup Tools - Software

Don't wait until you lost you data. Always have a good backup plan to backup your important data. New backup software can run faster and automated backup.

WinBackup

LIUtilities WinBackup makes it easier than ever before to secure your data by making regular backups. Not only will WinBackup help you organize your backups and schedule automatic backups, it will also protect your data using the latest encryption techniques, compress data to save space, create detailed logs of all backup operations and more. WinBackup also features one of the most intuitive user interfaces you have ever seen, making even the most advanced features easily accessible to beginners and professionals alike. Screenshot

- CNet Editor's Choice Award
- As seen in PC World 2003

Handy Backup

Handy Backup is an easy-to-use yet powerful backup program designed for Windows 9x/NT/2000/Me/XP. It makes an automatic backup of your critical data virtually to any type of storage media: hard or network drive, CD-R/W, FTP or LAN. Special plugins are provided to facilitate the backup of ICQ and MS Outlook data. Strong file encryption and multichoice zip compression on the fly as well as many other useful features will protect your valuable data.

- As featured in CNN Headline News, PC World Magazine, Smart Computing Magazine
- Backup Software Reviews Highly Recommended
- VNUnet.com VNUnet Choice

+ Link: Support

Genie Backup Manager

Genie Backup Manager is a many-in-one powerful backup solution that backs up your important data, emails, programs and settings to virtually any storage device, with spanning, scheduling, compression and security options..

You can protect all your data including files and folders, e-mail data and settings of some of the most commonly used clients (Outlook Express, Microsoft Outlook, Eudora, MSN 8), Windows settings, Registry, Internet Explorer settings, Fonts, Favorites, Windows Address Book.....

- Backup Software Reviews Outstanding Backup Software
- TUCOWS 5 Cows Rating
- WebAttack Editor's Choice Award
- SoftLandMark Editor's Choice Award
- SofoTex 5 Stars Rating
- FileHeaven 5 Stars Rating
.....

+ Link: Support

Xdrive

Xdrive let you access, backup, and archive files on the Internet through an easy-to-use interface using basic plan 500MB to platinum plan 5GB. Xdrive offers you two access options, the Xdrive Web Interface and the Xdrive Desktop Software. The  sophisticated Web Interface allows you to access your Xdrive anytime, anywhere through your web browser. The Xdrive Desktop let you access Xdrive from your Windows PC just like one of your local drives.

+ Link: Xdrive FREE TRIAL

- As featured in CNN, Forbes.com, The New York Times, USA Today, Information Week
- PC Magazine Editor's Choice Award
- PC Magazine Utilities Guide Editor's Choice Award
- CNet Editor's Choice Award
- ZDNet Smart Business

MS Backup Password Recovery

MS Backup Password Recovery recovers passwords to all versions of MS Backup .qic files. Screenshot

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Backup Tools - Hardware

Iomega Drives and Disks

 

FREE Software

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Last modified: August 08, 2006


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